# Baldev Skills Resources Limited

Baldev Skills Resources Limited is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 10/07/2025

## Practical info

- Postcode: S4 7WZ
- Registered manager: Anya, Nkechi
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 10/Jul/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-22
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-22

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-22
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-22
- Finding
  - Assessing people's needs and choices
  - Published: 2022-06-22

### Other

- Finding
  - Evidence: Staff demonstrated practical awareness of gaining consent before providing care
  - Published: 2022-06-22
- Finding
  - Evidence: Person-centred care plans with clear instructions for staff
  - Published: 2022-06-22
- Finding
  - Evidence: Safe infection control practices with appropriate PPE and training
  - Published: 2022-06-22
- Finding
  - Evidence: Registered manager was approachable, attentive and personally involved in care delivery
  - Published: 2022-06-22
- Finding
  - Evidence: Staff consistently arrived on time and office team called ahead about schedule changes
  - Published: 2022-06-22
- Finding
  - Evidence: People received support from the same core group of staff promoting good continuity of care
  - Published: 2022-06-22
- Finding
  - Evidence: Relatives reported staff were kind, caring and promoted independence
  - Published: 2022-06-22
- **supervision_appraisal** _(minor)_
  - Evidence: the service had been operating less than six months, staff supervisions and appraisals had not started yet.
  - Published: 2022-06-22
- **record_keeping** _(moderate)_
  - Evidence: there were no systems established to monitor the quality and safety of daily records, medicine records, staff files and care files.
  - Published: 2022-06-22
- **medication_management** _(moderate)_
  - Evidence: People's medication care plans lacked detail on what support was needed for each medicine and how the medicines support was to be given.
  - Published: 2022-06-22
- **care_planning** _(critical)_
  - Evidence: one person's care file did not contain a completed assessment of needs before they started receiving a service.
  - Published: 2022-06-22
- **governance** _(critical)_
  - Evidence: the provider had failed to establish effective systems and processes to monitor the quality and safety of the service.
  - Published: 2022-06-22
- **staff_competency** _(critical)_
  - Evidence: in three staff files we viewed, a full employment history and employment references were not obtained.
  - Published: 2022-06-22

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-22
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-22
- Finding
  - Planning personalised care to meet needs and preferences
  - Published: 2022-06-22

### safe

- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-22
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-22
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-22
- Finding
  - Using medicines safely
  - Published: 2022-06-22
- Finding
  - Staffing and recruitment
  - Published: 2022-06-22

### well_led

- Finding
  - Promoting a positive, person-centred culture and partnership working
  - Published: 2022-06-22
- Finding
  - Continuous learning and improving care; understanding quality, risks and regulatory requirements
  - Published: 2022-06-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4297930797

HomeCare Compass is an independent guide and is not affiliated with the CQC.