# Apex Prime Care - Isle of Wight

*Operated by Apex Prime Care Ltd.*

Apex Prime Care - Isle of Wight is a CQC-regulated home-care agency in Sandown.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 29/11/2019

## Practical info

- Postcode: PO36 8EB
- Registered manager: Ward, Juliette
- Local authority: Isle of Wight
- Region: South East
- City: Sandown
- Last CQC check: 29/Nov/2019 - 00:00

## Inspection findings

### caring

- Finding
  - Cultural and diversity needs
  - Published: 2024-08-15
- Finding
  - Independence
  - Published: 2024-08-15
- Finding
  - Privacy and dignity
  - Published: 2024-08-15
- Finding
  - Kindness and compassion
  - Published: 2024-08-15

### effective

- Finding
  - Healthcare access
  - Published: 2024-08-15
- Finding
  - Supervision
  - Published: 2024-08-15
- Finding
  - Staff training and induction
  - Published: 2024-08-15
- Finding
  - Mental Capacity Act
  - Published: 2024-08-15

### Other

- Finding
  - Evidence: Accident and incident review processes enabled lessons to be learnt
  - Published: 2024-08-15
- Finding
  - Evidence: A business continuity plan was in place and successfully activated during inspection
  - Published: 2024-08-15
- Finding
  - Evidence: Cultural and diversity needs were explored during pre-admission assessments
  - Published: 2024-08-15
- Finding
  - Evidence: People were supported to access healthcare professionals promptly
  - Published: 2024-08-15
- Finding
  - Evidence: Staff protected people's privacy and dignity and promoted independence
  - Published: 2024-08-15
- Finding
  - Evidence: People received consistent care from known staff with rotas provided in advance
  - Published: 2024-08-15
- Finding
  - Evidence: Staff received induction including shadowing and ongoing supervision and spot checks
  - Published: 2024-08-15
- Finding
  - Evidence: Medication administration was managed safely with fully completed records
  - Published: 2024-08-15
- Finding
  - Evidence: Appropriate recruitment procedures and pre-employment DBS checks were in place
  - Published: 2024-08-15

### responsive

- Finding
  - End of life care
  - Published: 2024-08-15
- Finding
  - Complaints handling
  - Published: 2024-08-15
- Finding
  - Care planning
  - Published: 2024-08-15
- Finding
  - Responding to changing needs
  - Published: 2024-08-15

### safe

- Finding
  - Infection control
  - Published: 2024-08-15
- Finding
  - Medication management
  - Published: 2024-08-15
- Finding
  - Recruitment
  - Published: 2024-08-15
- Finding
  - Staffing levels
  - Published: 2024-08-15
- Finding
  - Risk assessment
  - Published: 2024-08-15
- Finding
  - Safeguarding
  - Published: 2024-08-15

### well_led

- Finding
  - External collaboration and engagement
  - Published: 2024-08-15
- Finding
  - Leadership and culture
  - Published: 2024-08-15
- Finding
  - Governance and quality assurance
  - Published: 2024-08-15

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4247022491

HomeCare Compass is an independent guide and is not affiliated with the CQC.