# Delta Care Ltd

Delta Care Ltd is a CQC-regulated home-care agency in Southport.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 02/09/2025

## Practical info

- Postcode: PR8 1AW
- Registered manager: Stansfield, Stacey
- Local authority: Sefton
- Region: North West
- City: Southport
- Last CQC check: 02/Sep/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Prompt response to inspection findings, including arranging refresher medicines training immediately after inspection
  - Published: 2023-02-08
- Finding
  - Evidence: Service balanced people's right to choose with their right to be free from harm
  - Published: 2023-02-08
- Finding
  - Evidence: Open-door office culture with accessible management and staff engagement
  - Published: 2023-02-08
- Finding
  - Evidence: Electronic app allowing relatives to access care plans and notes with consent
  - Published: 2023-02-08
- Finding
  - Evidence: Effective safeguarding systems and trained staff who knew how to raise concerns
  - Published: 2023-02-08
- Finding
  - Evidence: Robust recruitment systems ensuring staff were safe to work with people
  - Published: 2023-02-08
- Finding
  - Evidence: Positive feedback from people and relatives about quality of care and support
  - Published: 2023-02-08
- Finding
  - Evidence: People received a reliable and consistent service from a regular staff team who knew their needs well
  - Published: 2023-02-08
- **person_centred_care** _(minor)_
  - Evidence: Some people told us they were not contacted for their feedback about their care and support.
  - Published: 2023-02-08
- **record_keeping** _(minor)_
  - Evidence: some records relating to the management of people's medicines were not always accurate.
  - Published: 2023-02-08
- **medication_management** _(minor)_
  - Evidence: Staff did not always record the quantity of medication that was taken by a person if the dose was variable.
  - Published: 2023-02-08
- **medication_management** _(moderate)_
  - Evidence: information for 2 drugs on the chart for 2 people did not reflect what was prescribed by their GP
  - Published: 2023-02-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-420932103

HomeCare Compass is an independent guide and is not affiliated with the CQC.