# Transitions Care Fylde

*Operated by Transitions Care Fylde Limited.*

Transitions Care Fylde is a CQC-regulated home-care agency in Blackpool.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/08/2018

## Practical info

- Postcode: FY2 0HJ
- Registered manager: Wright, Elaine
- Local authority: Blackpool
- Region: North West
- City: Blackpool
- Last CQC check: 15/Aug/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The service followed the Mental Capacity Act and supported people in the least restrictive way
  - Published: 2021-10-30
- Finding
  - Evidence: End of life wishes were discussed and documented where people were willing
  - Published: 2021-10-30
- Finding
  - Evidence: Staff never missed visits and were flexible and responsive to changing needs
  - Published: 2021-10-30
- Finding
  - Evidence: The registered manager was accessible, knowledgeable and actively monitored quality through regular contact with people and staff
  - Published: 2021-10-30
- Finding
  - Evidence: Care plans were personalised, regularly reviewed and developed with people and their relatives
  - Published: 2021-10-30
- Finding
  - Evidence: Staff received regular training, supervision and support, contributing to a skilled and confident workforce
  - Published: 2021-10-30
- Finding
  - Evidence: Medicines were managed safely with training, competency assessments and audits in place
  - Published: 2021-10-30
- Finding
  - Evidence: People and relatives consistently praised the quality of care, with staff described as compassionate, polite and going beyond expectations
  - Published: 2021-10-30
- **staffing_levels** _(minor)_
  - Evidence: checks had not been finished until shortly after new staff had completed their induction training. The registered manager made changes to recruitment procedures and practice while we were still on inspection.
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4079194129

HomeCare Compass is an independent guide and is not affiliated with the CQC.