# Kemfa Services Limited

*Operated by KEMFA SERVICES LIMITED.*

Kemfa Services Limited is a CQC-regulated home-care agency in Basildon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/10/2025

## Practical info

- Postcode: SS14 3BB
- Registered manager: Ogunfolaju, Ememerha
- Local authority: Essex
- Region: East
- City: Basildon
- Last CQC check: 13/Oct/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager was open, transparent and used audit findings to drive continuous improvement
  - Published: 2020-01-29
- Finding
  - Evidence: People's independence was promoted and advocacy services were available and utilised
  - Published: 2020-01-29
- Finding
  - Evidence: Complaints were dealt with in a timely manner and people knew how to raise concerns
  - Published: 2020-01-29
- Finding
  - Evidence: Quality monitoring audits conducted monthly covering care files, medication management and staff folders
  - Published: 2020-01-29
- Finding
  - Evidence: Care plans were personalised and reviewed regularly with input from people, relatives and healthcare professionals
  - Published: 2020-01-29
- Finding
  - Evidence: Staff received induction, regular training, supervision and annual appraisals
  - Published: 2020-01-29
- Finding
  - Evidence: Medication administration records were correctly completed with no unexplained gaps and competency checks carried out
  - Published: 2020-01-29
- Finding
  - Evidence: People felt safe and staff could identify signs of abuse and report concerns appropriately
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4043122731

HomeCare Compass is an independent guide and is not affiliated with the CQC.