# Seccare+

*Operated by Secaplus Limited.*

Seccare+ is a CQC-regulated home-care agency in Basildon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/03/2020

## Practical info

- Postcode: SS15 6LF
- Registered manager: Fagbemi, Oluwabusola
- Local authority: Essex
- Region: East
- City: Basildon
- Last CQC check: 14/Mar/2020 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2024-05-23
- Finding
  - Supporting people to express their views and be involved in making decisions
  - Published: 2024-05-23
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2024-05-23

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2024-05-23
- Finding
  - Staff working with other agencies and supporting access to healthcare
  - Published: 2024-05-23
- Finding
  - Supporting people to eat and drink enough
  - Published: 2024-05-23
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2024-05-23
- Finding
  - Assessing people's needs and choices
  - Published: 2024-05-23

### Other

- Finding
  - Evidence: Strong partnership working with GPs, pharmacy and district nurses
  - Published: 2024-05-23
- Finding
  - Evidence: Approachable and proactive provider with good oversight of the service
  - Published: 2024-05-23
- Finding
  - Evidence: People and relatives involved in care planning and reviews
  - Published: 2024-05-23
- Finding
  - Evidence: Kind and caring staff who knew the people they cared for
  - Published: 2024-05-23
- Finding
  - Evidence: Staff knew how to keep people safe from abuse and used PPE for infection control
  - Published: 2024-05-23

### responsive

- Finding
  - End of life care and support
  - Published: 2024-05-23
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2024-05-23
- Finding
  - Supporting relationships and avoiding social isolation
  - Published: 2024-05-23
- Finding
  - Meeting people's communication needs
  - Published: 2024-05-23
- Finding
  - Planning personalised care
  - Published: 2024-05-23

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2024-05-23
- Finding
  - Preventing and controlling infection
  - Published: 2024-05-23
- Finding
  - Using medicines safely
  - Published: 2024-05-23
- Finding
  - Staffing and recruitment
  - Published: 2024-05-23
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-05-23
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-05-23

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-05-23
- Finding
  - Continuous learning and improving care
  - Published: 2024-05-23
- Finding
  - Engaging and involving people, public and staff
  - Published: 2024-05-23
- Finding
  - Managers and staff being clear about their roles and quality/risk
  - Published: 2024-05-23
- Finding
  - Duty of Candour
  - Published: 2024-05-23
- Finding
  - Promoting a positive, person-centred culture
  - Published: 2024-05-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4040887721

HomeCare Compass is an independent guide and is not affiliated with the CQC.