# A2L Care Services

*Operated by A2L Care Services Limited.*

A2L Care Services is a CQC-regulated home-care agency in Leicester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 01/11/2018

## Practical info

- Postcode: LE1 1WB
- Registered manager: Zulu, Annastancia
- Local authority: Leicester
- Region: East Midlands
- City: Leicester
- Last CQC check: 01/Nov/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong culture of openness, transparency and staff feeling well-supported
  - Published: 2020-01-29
- Finding
  - Evidence: Effective quality assurance systems including satisfaction surveys and quality questionnaires
  - Published: 2020-01-29
- Finding
  - Evidence: Registered manager worked hands-on alongside staff as a positive role model
  - Published: 2020-01-29
- Finding
  - Evidence: People and relatives involved in care planning and regular care reviews
  - Published: 2020-01-29
- Finding
  - Evidence: Consistent staff allocation fostering trust and positive relationships with people
  - Published: 2020-01-29
- Finding
  - Evidence: Staff received comprehensive induction including care certificate and ongoing training
  - Published: 2020-01-29
- Finding
  - Evidence: Medicines managed safely with accurate MAR completion and thorough auditing
  - Published: 2020-01-29
- Finding
  - Evidence: Safe recruitment practices including DBS checks, references and proof of identification
  - Published: 2020-01-29
- Finding
  - Evidence: Personalised risk assessments in place and regularly reviewed as needs changed
  - Published: 2020-01-29
- Finding
  - Evidence: People felt safe and staff demonstrated thorough understanding of safeguarding procedures
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3988355204

HomeCare Compass is an independent guide and is not affiliated with the CQC.