# Abacus Care Solutions LTD

*Operated by Abacus Care Solutions Ltd.*

Abacus Care Solutions LTD is a CQC-regulated home-care agency in Bournemouth.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/05/2023

## Practical info

- Postcode: BH9 2EN
- Registered manager: Darwich, Maed
- Local authority: Bournemouth, Christchurch and Poole
- Region: South West
- City: Bournemouth
- Last CQC check: 26/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: People and relatives actively involved in care planning and given opportunities to provide feedback
  - Published: 2023-05-26
- Finding
  - Evidence: Duty of candour understood and implemented by the registered manager
  - Published: 2023-05-26
- Finding
  - Evidence: Effective partnership working with health and social care professionals, who praised responsiveness and professionalism
  - Published: 2023-05-26
- Finding
  - Evidence: Positive, open culture with staff feeling valued, heard and well supported by management
  - Published: 2023-05-26
- Finding
  - Evidence: Robust quality assurance programme including audits of medicines, care plans, incidents, complaints and training
  - Published: 2023-05-26
- Finding
  - Evidence: Strong infection control practices with adequate PPE supply and trained staff
  - Published: 2023-05-26
- Finding
  - Evidence: Safe recruitment practices including enhanced DBS checks were consistently followed
  - Published: 2023-05-26
- Finding
  - Evidence: Medicines were managed and administered safely by appropriately trained staff
  - Published: 2023-05-26
- Finding
  - Evidence: Personalised, detailed risk assessments covering all areas of potential risk guided staff in supporting people safely
  - Published: 2023-05-26
- Finding
  - Evidence: People and relatives consistently reported feeling safe and satisfied with care delivered by a regular, familiar staff team
  - Published: 2023-05-26

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-05-26
- Finding
  - Staffing and recruitment
  - Published: 2023-05-26
- Finding
  - Assessing risk, safety monitoring and management; learning lessons when things go wrong
  - Published: 2023-05-26
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-05-26

### well_led

- Finding
  - Managers and staff being clear about their roles; continuous learning and improving care
  - Published: 2023-05-26
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-05-26
- Finding
  - Working in partnership with others
  - Published: 2023-05-26
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-05-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3987739379

HomeCare Compass is an independent guide and is not affiliated with the CQC.