# PIC 24 Healthcare Ltd

PIC 24 Healthcare Ltd is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 09/06/2022

## Practical info

- Postcode: S3 8BT
- Registered manager: Chikwanda, Isaac
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 09/Jun/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Continuous learning approach with lessons shared through supervision and meetings
  - Published: 2022-06-22
- Finding
  - Evidence: Good partnership working with community health and social care professionals
  - Published: 2022-06-22
- Finding
  - Evidence: Positive feedback from relatives about care quality and management responsiveness
  - Published: 2022-06-22
- Finding
  - Evidence: Strong quality assurance systems including audits and spot checks
  - Published: 2022-06-22
- Finding
  - Evidence: Person-centred culture promoted by registered manager and provider
  - Published: 2022-06-22
- Finding
  - Evidence: Consistent and reliable service delivered by regular, familiar staff
  - Published: 2022-06-22
- Finding
  - Evidence: Effective infection prevention and control measures in line with current guidance
  - Published: 2022-06-22
- Finding
  - Evidence: Safe medicines management with regular MAR checks and staff competency assessments
  - Published: 2022-06-22
- Finding
  - Evidence: Robust and safe staff recruitment processes ensuring suitability to work with vulnerable people
  - Published: 2022-06-22

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-06-22
- Finding
  - Using medicines safely
  - Published: 2022-06-22
- Finding
  - Staffing and recruitment
  - Published: 2022-06-22
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-22
- Finding
  - Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong
  - Published: 2022-06-22

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-06-22
- Finding
  - Continuous learning and improving care
  - Published: 2022-06-22
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; duty of candour
  - Published: 2022-06-22
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-06-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3904935228

HomeCare Compass is an independent guide and is not affiliated with the CQC.