# Kadarcare Service Ltd

Kadarcare Service Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 06/05/2023

## Practical info

- Postcode: SW15 2SH
- Registered manager: Ismail, Mariam
- Local authority: Wandsworth
- Region: London
- City: London
- Last CQC check: 06/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Positive feedback from local authority commissioners and health and social care professionals with no current concerns
  - Published: 2023-05-06
- Finding
  - Evidence: New electronic monitoring system introduced to track call attendance, care tasks completed, and real-time alerts for missed medicines
  - Published: 2023-05-06
- Finding
  - Evidence: Registered manager promoted open culture, duty of candour understood, and timely incident/accident reporting with lessons shared
  - Published: 2023-05-06
- Finding
  - Evidence: Medicines administered safely with senior staff monitoring records and competency assessments for all staff
  - Published: 2023-05-06
- Finding
  - Evidence: Safe recruitment processes including DBS checks, identity and right-to-work verification completed before employment
  - Published: 2023-05-06
- Finding
  - Evidence: Staff trained in safeguarding, medicines administration, moving and handling, and infection control with annual updates
  - Published: 2023-05-06
- Finding
  - Evidence: People felt safe with staff and reported regular, punctual carers with positive relationships
  - Published: 2023-05-06

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-05-06
- Finding
  - Preventing and controlling infection
  - Published: 2023-05-06
- Finding
  - Using medicines safely
  - Published: 2023-05-06
- Finding
  - Staffing and recruitment
  - Published: 2023-05-06
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-05-06
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-05-06

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2023-05-06
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-05-06
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-05-06
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-05-06
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-05-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3840743891

HomeCare Compass is an independent guide and is not affiliated with the CQC.