# Dynamic People Homecare Services

*Operated by Dynamic People Limited.*

Dynamic People Homecare Services is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/08/2023

## Practical info

- Postcode: N12 9DA
- Registered manager: Duru, Charlyn
- Local authority: Barnet
- Region: London
- City: London
- Last CQC check: 03/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff supported through supervision, appraisals and ongoing learning and development
  - Published: 2023-08-03
- Finding
  - Evidence: Cultural competency demonstrated by recruiting Somali care workers for culturally sensitive support
  - Published: 2023-08-03
- Finding
  - Evidence: Electronic Call Monitoring system used to minimise missed calls
  - Published: 2023-08-03
- Finding
  - Evidence: Quality assurance through audits of medicine records, daily notes, infection control, care plans and risk assessments
  - Published: 2023-08-03
- Finding
  - Evidence: Positive, inclusive staff culture with approachable and responsive registered manager
  - Published: 2023-08-03
- Finding
  - Evidence: Safe recruitment practices including criminal record checks and references
  - Published: 2023-08-03
- Finding
  - Evidence: Medicines administered safely by trained staff with regular competency checks
  - Published: 2023-08-03
- Finding
  - Evidence: People felt safe and reported consistent, reliable carers who knew their needs well
  - Published: 2023-08-03

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-08-03
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-08-03
- Finding
  - Preventing and controlling infection
  - Published: 2023-08-03
- Finding
  - Using medicines safely
  - Published: 2023-08-03
- Finding
  - Staffing and recruitment
  - Published: 2023-08-03
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-08-03
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-08-03

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-08-03
- Finding
  - Continuous learning and improving care
  - Published: 2023-08-03
- Finding
  - Promoting a positive, person-centred, open, inclusive and empowering culture
  - Published: 2023-08-03
- Finding
  - Duty of candour, roles and responsibilities, quality performance and regulatory requirements
  - Published: 2023-08-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-370650960

HomeCare Compass is an independent guide and is not affiliated with the CQC.