# Prime Care Domiciliary Ltd

*Operated by Prime Care Domiciliary Limited.*

Prime Care Domiciliary Ltd is a CQC-regulated home-care agency in Horsham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/05/2023

## Practical info

- Postcode: RH13 5AA
- Registered manager: Rojimon, Nimisha
- Local authority: West Sussex
- Region: South East
- City: Horsham
- Last CQC check: 26/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Effective multi-agency working with GPs, tissue viability nurses and district nurses
  - Published: 2023-05-26
- Finding
  - Evidence: Staff demonstrated strong understanding of MCA, consent and safeguarding principles
  - Published: 2023-05-26
- Finding
  - Evidence: Registered manager improved quality assurance systems including spot checks and satisfaction surveys
  - Published: 2023-05-26
- Finding
  - Evidence: Electronic care system enabling real-time oversight of calls, medicines, incidents and care changes
  - Published: 2023-05-26
- Finding
  - Evidence: Staff provided with formal induction, Care Certificate, and role-relevant training including refresher courses
  - Published: 2023-05-26
- Finding
  - Evidence: Good continuity of regular carers providing reliable, person-centred support
  - Published: 2023-05-26
- Finding
  - Evidence: Medicines management improved with electronic monitoring, PRN guidance, and weekly manager reviews
  - Published: 2023-05-26
- Finding
  - Evidence: Improved recruitment practices including DBS checks and suitable references now fully followed
  - Published: 2023-05-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3700625820

HomeCare Compass is an independent guide and is not affiliated with the CQC.