# Dream Home Care Ltd

Dream Home Care Ltd is a CQC-regulated home-care agency in Wembley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 28/12/2023

## Practical info

- Postcode: HA9 7RG
- Registered manager: Ghoorah, Pranav
- Local authority: Brent
- Region: London
- City: Wembley
- Last CQC check: 28/Dec/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Accessible Information Standard policy in place with capability to provide documents in large print, braille or translation
  - Published: 2023-12-28
- Finding
  - Evidence: Registered manager visible, approachable and responsive to feedback from people, families and staff
  - Published: 2023-12-28
- Finding
  - Evidence: Comprehensive governance and audit framework covering MARs, daily logs, punctuality, care plans and infection control
  - Published: 2023-12-28
- Finding
  - Evidence: Consistent care staffing enabling people to build trusting relationships with familiar carers
  - Published: 2023-12-28
- Finding
  - Evidence: Staff received both essential and specialist training including diabetes and dementia awareness
  - Published: 2023-12-28
- Finding
  - Evidence: Electronic homecare monitoring system implemented to flag missed or late calls in real time
  - Published: 2023-12-28
- Finding
  - Evidence: Detailed, person-centred risk assessments covering environment, transfers and medical conditions
  - Published: 2023-12-28
- Finding
  - Evidence: People felt safe with care staff, with family members confirming carers were sympathetic, patient and preserved dignity
  - Published: 2023-12-28
- **care_planning** _(minor)_
  - Evidence: 2 people's care plans stated that they did not require medicines support. However, another document in their care records stated that they required assistance with their medicines.
  - Published: 2023-12-28

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3642462637

HomeCare Compass is an independent guide and is not affiliated with the CQC.