# Ryedale Special Families

Ryedale Special Families is a CQC-regulated home-care agency in Pickering.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 23/05/2018

## Practical info

- Postcode: YO18 7JA
- Registered manager: Keenan, Lisa
- Local authority: North Yorkshire
- Region: Yorkshire & Humberside
- City: Pickering
- Last CQC check: 23/May/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: End of life wishes documented with input from parents within care plans
  - Published: 2020-01-29
- Finding
  - Evidence: Registered manager described as approachable, supportive, and highly regarded by staff and parents alike
  - Published: 2020-01-29
- Finding
  - Evidence: Regular supervisions, quality assurance checks, and feedback mechanisms for both staff and parents
  - Published: 2020-01-29
- Finding
  - Evidence: Flexible, responsive service including short-notice additional support and out-of-hours on-call facility
  - Published: 2020-01-29
- Finding
  - Evidence: Person-centred care plans co-developed with parents and professionals, including individual 'It's all about me' one page profiles
  - Published: 2020-01-29
- Finding
  - Evidence: Consistent, small teams of staff matched to individuals, supporting strong relationships with people and families
  - Published: 2020-01-29
- Finding
  - Evidence: Staff received extensive mandatory and specialist training including epilepsy, rescue medicines, and PEG feeding
  - Published: 2020-01-29
- Finding
  - Evidence: Safe recruitment processes with full employment histories, DBS checks, and references completed before employment commenced
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3632077182

HomeCare Compass is an independent guide and is not affiliated with the CQC.