# Home Straight Partnership Ltd

Home Straight Partnership Ltd is a CQC-regulated home-care agency in Oakham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/06/2018

## Practical info

- Postcode: LE15 7TU
- Registered manager: Knight, Emma
- Local authority: Rutland
- Region: East Midlands
- City: Oakham
- Last CQC check: 16/Jun/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Business contingency plan in place and successfully activated during adverse winter weather to prioritise vulnerable people
  - Published: 2020-01-29
- Finding
  - Evidence: Positive staff culture supported by GEM award scheme recognising staff going above and beyond
  - Published: 2020-01-29
- Finding
  - Evidence: Two registered managers provided strong, accessible leadership with regular spot checks, audits, and proactive quality monitoring
  - Published: 2020-01-29
- Finding
  - Evidence: People and relatives were actively involved in care planning and regular reviews; care plans were detailed and person-centred
  - Published: 2020-01-29
- Finding
  - Evidence: Staff received regular supervision, annual appraisals, and an ongoing training programme including the Care Certificate
  - Published: 2020-01-29
- Finding
  - Evidence: Robust recruitment procedures including DBS checks, application forms with full employment history, and identification verification
  - Published: 2020-01-29
- Finding
  - Evidence: People consistently felt safe with staff and trusted them; no missed calls reported and electronic QR code system monitored visit timing
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3573803144

HomeCare Compass is an independent guide and is not affiliated with the CQC.