# Bradford Regional Office

*Operated by Housing And Support Solutions Limited.*

Bradford Regional Office is a CQC-regulated home-care agency in Rotherham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: S60 2PB
- Registered manager: Keenoy, Yvette
- Local authority: Rotherham
- Region: Yorkshire & Humberside
- City: Rotherham
- Last CQC check: 15/Dec/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Service worked in partnership with health, social care professionals and community organisations
  - Published: 2023-09-05
- Finding
  - Evidence: Good communication with relatives; managers accessible and responsive to feedback
  - Published: 2023-09-05
- Finding
  - Evidence: Person-centred culture with people supported to lead full lives based on individual interests and goals
  - Published: 2023-09-05
- Finding
  - Evidence: Strong governance with full schedule of checks, continuous learning culture and ownership of quality issues
  - Published: 2023-09-05
- Finding
  - Evidence: Well-organised medicines management adhering to STOMP principles with regular audits and competency checks
  - Published: 2023-09-05
- Finding
  - Evidence: Sufficient, consistent staffing enabling people to build positive relationships with a core team
  - Published: 2023-09-05
- Finding
  - Evidence: Risk assessments and positive behaviour support plans in place and regularly reviewed
  - Published: 2023-09-05
- Finding
  - Evidence: Effective safeguarding systems with staff trained to recognise and report abuse; people felt safe with staff
  - Published: 2023-09-05

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-09-05
- Finding
  - Using medicines safely
  - Published: 2023-09-05
- Finding
  - Staffing and recruitment
  - Published: 2023-09-05
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2023-09-05
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-09-05

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-09-05
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2023-09-05
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering; Duty of candour
  - Published: 2023-09-05
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2023-09-05

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3535163728

HomeCare Compass is an independent guide and is not affiliated with the CQC.