# Dennyson Care Limited

Dennyson Care Limited is a CQC-regulated home-care agency in Ilford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/07/2025

## Practical info

- Postcode: IG1 1BA
- Registered manager: Obemeata-Yamah, Dennis
- Local authority: Redbridge
- Region: London
- City: Ilford
- Last CQC check: 14/Jul/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-07-20
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-07-20
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-07-20

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-07-20
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care
  - Published: 2023-07-20
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-07-20
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-07-20
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-07-20

### Other

- Finding
  - Evidence: Staff wore appropriate PPE and infection control policies were up to date.
  - Published: 2023-07-20
- Finding
  - Evidence: Safeguarding procedures were in place, well understood by staff, and referrals were made appropriately to the local authority.
  - Published: 2023-07-20
- Finding
  - Evidence: The provider worked in partnership with local authority, district nurses, social workers, and other healthcare professionals.
  - Published: 2023-07-20
- Finding
  - Evidence: Complaints were investigated promptly and complainants were followed up to confirm satisfaction with outcomes.
  - Published: 2023-07-20
- Finding
  - Evidence: People's cultural, religious, and communication needs were recorded and acted upon, including matching staff to people's preferences.
  - Published: 2023-07-20
- Finding
  - Evidence: Supervision meetings conducted every 6 weeks and annual appraisals supported staff wellbeing and performance.
  - Published: 2023-07-20
- Finding
  - Evidence: Staff received thorough inductions and ongoing training including MCA, safeguarding, manual handling, and infection control.
  - Published: 2023-07-20

### responsive

- Finding
  - End of life care and support
  - Published: 2023-07-20
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-07-20
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2023-07-20
- Finding
  - Meeting people's communication needs
  - Published: 2023-07-20
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-07-20

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-07-20
- Finding
  - Preventing and controlling infection
  - Published: 2023-07-20
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-07-20
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-07-20
- Finding
  - Using medicines safely
  - Published: 2023-07-20
- Finding
  - Staffing and recruitment
  - Published: 2023-07-20

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-07-20
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-07-20
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-07-20
- Finding
  - Continuous learning and improving care; governance and regulatory compliance
  - Published: 2023-07-20

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3529255358

HomeCare Compass is an independent guide and is not affiliated with the CQC.