# Cure Healthcare Services Limited

Cure Healthcare Services Limited is a CQC-regulated home-care agency in Slough.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 18/03/2023

## Practical info

- Postcode: SL1 7JZ
- Registered manager: Furqan, Muhammad
- Local authority: Buckinghamshire
- Region: South East
- City: Slough
- Last CQC check: 18/Mar/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2025-03-21
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2025-03-21
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2025-03-21

### effective

- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2025-03-21
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2025-03-21
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2025-03-21
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2025-03-21
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2025-03-21

### Other

- Finding
  - Evidence: People's communication needs, faith, religion and cultural considerations were recorded in assessments.
  - Published: 2025-03-21
- Finding
  - Evidence: The assessment form prompted discussion of end of life care wishes and a recent care plan was updated to reflect rapid deterioration in health.
  - Published: 2025-03-21
- Finding
  - Evidence: Some people reported consistently positive experiences with regular care workers, noting kindness and respect.
  - Published: 2025-03-21
- Finding
  - Evidence: The service made referrals to external healthcare professionals when required and reported concerns to the local authority.
  - Published: 2025-03-21
- Finding
  - Evidence: The service carried out comprehensive pre-care risk assessments including medicine, home environment, falls, and moving and handling.
  - Published: 2025-03-21
- Finding
  - Evidence: Staff had access to personal protective equipment and people reported care workers left their property clean and tidy.
  - Published: 2025-03-21
- Finding
  - Evidence: Staff received training on safeguarding and were able to demonstrate their learning, including recognising and reporting abuse.
  - Published: 2025-03-21
- **person_centred_care** _(moderate)_
  - Evidence: 'I have an elaborate care plan, but they don't stick to it. I think it's written to get our business. It's never been reviewed.'
  - Published: 2025-03-21

### responsive

- Finding
  - End of life care and support
  - Published: 2025-03-21
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2025-03-21
- Finding
  - Meeting people's communication needs
  - Published: 2025-03-21
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2025-03-21

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2025-03-21
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2025-03-21
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2025-03-21
- Finding
  - Learning lessons when things go wrong
  - Published: 2025-03-21
- Finding
  - Staffing and recruitment
  - Published: 2025-03-21
- Finding
  - Using medicines safely
  - Published: 2025-03-21

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2025-03-21
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2025-03-21
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2025-03-21
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2025-03-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3501770164

HomeCare Compass is an independent guide and is not affiliated with the CQC.