# BM Homecare Limited

*Operated by BM Homecare Ltd.*

BM Homecare Limited is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/04/2018

## Practical info

- Postcode: SE6 4AS
- Registered manager: Mohamed, Ahmed
- Local authority: Lewisham
- Region: London
- City: London
- Last CQC check: 21/Apr/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Open and honest culture encouraged staff to raise concerns and learn from mistakes
  - Published: 2020-01-29
- Finding
  - Evidence: Staff supported people to maintain independence and participate in community activities
  - Published: 2020-01-29
- Finding
  - Evidence: Close partnership working with health and social care professionals to meet complex needs
  - Published: 2020-01-29
- Finding
  - Evidence: Robust quality assurance including monthly spot checks, care plan audits, surveys and telephone feedback
  - Published: 2020-01-29
- Finding
  - Evidence: Care plans were individualised and culturally sensitive, including halal food provision and translated service user guides
  - Published: 2020-01-29
- Finding
  - Evidence: Registered manager held reflective sessions with staff to apply training learning to practice
  - Published: 2020-01-29
- Finding
  - Evidence: Staff demonstrated strong safeguarding knowledge and knew how to identify and report abuse
  - Published: 2020-01-29
- Finding
  - Evidence: People received consistent care from regularly assigned staff with no missed visits reported
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3489453175

HomeCare Compass is an independent guide and is not affiliated with the CQC.