# Ashton Care Ltd

Ashton Care Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: E16 3DJ
- Registered manager: Alam, Md Ashraful
- Local authority: Newham
- Region: London
- City: London
- Last CQC check: 09/Oct/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions
  - Published: 2024-03-08
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2024-03-08

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2024-03-08
- Finding
  - Supporting people to live healthier lives and access healthcare services
  - Published: 2024-03-08
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2024-03-08
- Finding
  - Assessing people's needs and choices; delivering care in line with standards
  - Published: 2024-03-08
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2024-03-08

### Other

- Finding
  - Evidence: An end-of-life care policy was in place and people's end-of-life wishes were respected.
  - Published: 2024-03-08
- Finding
  - Evidence: The registered manager was described as approachable, supportive and knowledgeable by staff.
  - Published: 2024-03-08
- Finding
  - Evidence: People were supported to access healthcare professionals and maintain community relationships.
  - Published: 2024-03-08
- Finding
  - Evidence: Staff wore appropriate PPE and infection control measures were observed.
  - Published: 2024-03-08
- Finding
  - Evidence: Recruitment was mostly safe with right-to-work and DBS checks in place.
  - Published: 2024-03-08
- Finding
  - Evidence: Staff communicated with people in ways that met their needs and promoted independence.
  - Published: 2024-03-08
- Finding
  - Evidence: Staff promoted equality and diversity, understood people's cultural needs and provided culturally appropriate care.
  - Published: 2024-03-08
- Finding
  - Evidence: People and relatives felt the service was safe and staff were kind, caring and compassionate.
  - Published: 2024-03-08

### responsive

- Finding
  - End of life care and support
  - Published: 2024-03-08
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2024-03-08
- Finding
  - Meeting people's communication needs
  - Published: 2024-03-08
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2024-03-08

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2024-03-08
- Finding
  - Preventing and controlling infection
  - Published: 2024-03-08
- Finding
  - Using medicines safely
  - Published: 2024-03-08
- Finding
  - Staffing and recruitment
  - Published: 2024-03-08
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-03-08
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-03-08

### well_led

- Finding
  - Continuous learning and improving care; working in partnership with others
  - Published: 2024-03-08
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2024-03-08
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2024-03-08
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2024-03-08
- Finding
  - Managers and staff being clear about their roles and understanding quality performance, risks and regulatory requirements
  - Published: 2024-03-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3489336877

HomeCare Compass is an independent guide and is not affiliated with the CQC.