# Affinity Trust - Domiciliary Care Agency - Shipley and Airedale

*Operated by Affinity Trust.*

Affinity Trust - Domiciliary Care Agency - Shipley and Airedale is a CQC-regulated home-care agency in Shipley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: BD18 3DZ
- Registered manager: Dawtry, Clare
- Local authority: Bradford
- Region: Yorkshire & Humberside
- City: Shipley
- Last CQC check: 31/Mar/2026 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Unanimous positive feedback from people supported, families, and staff about the quality of care
  - Published: 2021-10-30
- Finding
  - Evidence: Effective quality assurance systems including audits, quality questionnaires, Parent/Carer Forums and staff forums
  - Published: 2021-10-30
- Finding
  - Evidence: End of life care provided at home in familiar surroundings in collaboration with community health professionals
  - Published: 2021-10-30
- Finding
  - Evidence: People supported to access a wide range of leisure, education and work activities and maintain community connections
  - Published: 2021-10-30
- Finding
  - Evidence: Highly person-centred approach with people involved in care planning, house meetings, and even staff recruitment interviews
  - Published: 2021-10-30
- Finding
  - Evidence: Service operated in accordance with Mental Capacity Act 2005 principles, with 14 COP referrals made where appropriate
  - Published: 2021-10-30
- Finding
  - Evidence: Staff received regular supervision every six to eight weeks, annual appraisals, and role-specific training including BSL
  - Published: 2021-10-30
- Finding
  - Evidence: Strong continuity of staffing with a goal of zero agency staff use
  - Published: 2021-10-30
- Finding
  - Evidence: Robust recruitment process requiring all checks completed before staff commenced work, followed by a one-month shadow period
  - Published: 2021-10-30
- Finding
  - Evidence: People felt safe and staff demonstrated good knowledge of safeguarding procedures with an electronic RAG-rated incident monitoring system
  - Published: 2021-10-30
- **care_planning** _(minor)_
  - Evidence: we still found care records lacked specific detail when describing the support tasks required by staff
  - Published: 2021-10-30
- **medication_management** _(moderate)_
  - Evidence: a Medication Administration Record (MAR) had been hand written by staff and the information recorded did not correspond with the information on the label printed by the pharmacist
  - Published: 2021-10-30
- **record_keeping** _(minor)_
  - Evidence: one person's support plan said they required help with eating, but it did not describe what help was required
  - Published: 2021-10-30
- Finding
  - Evidence: Accessible Information Standard met with individual communication profiles and assistive technology where appropriate.
  - Published: 2019-06-20
- Finding
  - Evidence: Strong staffing stability with staff allocated to teams ensuring people were supported by familiar workers.
  - Published: 2019-06-20
- Finding
  - Evidence: Effective quality assurance with electronic monitoring of audits across care plans, finances, health and safety, and medication.
  - Published: 2019-06-20
- Finding
  - Evidence: Exceptional responsiveness to individuals, including supporting a person through end-of-life care entirely at home with their wishes respected.
  - Published: 2019-06-20
- Finding
  - Evidence: Person Centred Active Support (PCAS) pilot demonstrated increased engagement and activity levels in supported living.
  - Published: 2019-06-20
- Finding
  - Evidence: Comprehensive, tailored training including BSL, Makaton, epilepsy, and challenging behaviour matched to individual people's needs.
  - Published: 2019-06-20
- Finding
  - Evidence: Medicines managed safely with three-monthly audits, annual training, and six-monthly competency observations by managers.
  - Published: 2019-06-20
- Finding
  - Evidence: 98% of people surveyed felt safe with their support workers, and safeguarding referrals were made appropriately when needed.
  - Published: 2019-06-20

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-344695709

HomeCare Compass is an independent guide and is not affiliated with the CQC.