# Margaret Thatcher Infirmary

*Operated by Royal Hospital Chelsea.*

Margaret Thatcher Infirmary is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: SW3 4SR
- Registered manager: Keating, Fergus
- Local authority: Kensington and Chelsea
- Region: London
- City: London
- Last CQC check: 10/Sep/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Relatives supported to become essential care givers in line with current guidance
  - Published: 2022-03-22
- Finding
  - Evidence: Strong staff wellbeing support including employment assistance programme, counselling and online portal
  - Published: 2022-03-22
- Finding
  - Evidence: Senior staff carried out regular IPC audits including handover reminders, observations and spot checks
  - Published: 2022-03-22
- Finding
  - Evidence: Staff confident in outbreak management protocols with clear guidelines
  - Published: 2022-03-22
- Finding
  - Evidence: Home was very clean, hygienic and free from odour, with professional deep cleaning arranged during outbreaks
  - Published: 2022-03-22
- Finding
  - Evidence: Regular COVID-19 testing for people and staff in line with guidance, with PCR tests provided for home use
  - Published: 2022-03-22
- Finding
  - Evidence: Person-centred and risk-based approach to visiting, facilitating special visits during outbreaks
  - Published: 2022-03-22
- Finding
  - Evidence: Robust procedures for visitor entry including LFD testing and face recognition software for staff access
  - Published: 2022-03-22
- **infection_control** _(minor)_
  - Evidence: we observed a couple of occasions throughout the day where staff were not following best practice. It was not a constant factor throughout the inspection
  - Published: 2022-03-22
- **record_keeping** _(moderate)_
  - Evidence: they did not have a system in place to evidence they were checking the vaccination status and recording they had seen the relevant evidence.
  - Published: 2022-03-22
- **record_keeping** _(minor)_
  - Evidence: cleaning records were not always completed. The provider acknowledged this and said it would be addressed immediately and new record templates were being developed.
  - Published: 2022-03-22

### safe

- Finding
  - How well are people protected by the prevention and control of infection
  - Published: 2022-03-22
- Finding
  - Staffing - measures in place to mitigate risks associated with COVID-19 related staff pressures
  - Published: 2022-03-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-328817696

HomeCare Compass is an independent guide and is not affiliated with the CQC.