# Dale Care and Support Ltd

Dale Care and Support Ltd is a CQC-regulated home-care agency in Rochdale.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Requires improvement |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |

Rating published: 23/09/2025

## Practical info

- Postcode: OL16 1PZ
- Registered manager: Chestney, Stacey
- Local authority: Rochdale
- Region: North West
- City: Rochdale
- Last CQC check: 23/Sep/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Well-led service with transparent management, regular audits, a detailed action plan, and strong community partnerships.
  - Published: 2020-01-29
- Finding
  - Evidence: Proactive equality and diversity practice including Urdu brochures and community 'well women's health day' involvement.
  - Published: 2020-01-29
- Finding
  - Evidence: Outstanding caring culture praised by people, relatives, staff and external professionals, scoring 10/10 on homecare.co.uk.
  - Published: 2020-01-29
- Finding
  - Evidence: Strong person-centred care planning with regular reviews and detailed, individually tailored support plans.
  - Published: 2020-01-29
- Finding
  - Evidence: Staff recruited on values, with thorough induction including shadowing and mandatory dignity training.
  - Published: 2020-01-29
- Finding
  - Evidence: Robust medicines management including quarterly competency checks and no errors recorded since the service began.
  - Published: 2020-01-29
- Finding
  - Evidence: People consistently felt safe and reported familiar, reliable staff attending their visits with no missed calls.
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3267114319

HomeCare Compass is an independent guide and is not affiliated with the CQC.