# CT Care Ltd

CT Care Ltd is a CQC-regulated home-care agency in Market Harborough.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/09/2022

## Practical info

- Postcode: LE16 9HL
- Registered manager: Bindley, Sharon
- Local authority: Leicestershire
- Region: East Midlands
- City: Market Harborough
- Last CQC check: 30/Sep/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Service operates in line with duty of candour
  - Published: 2022-09-30
- Finding
  - Evidence: People supported by a regular team of care staff who knew their needs
  - Published: 2022-09-30
- Finding
  - Evidence: Quality assurance checks and audits used to drive improvement
  - Published: 2022-09-30
- Finding
  - Evidence: Good partnership working with health and social care professionals
  - Published: 2022-09-30
- Finding
  - Evidence: Effective infection prevention and control with appropriate PPE use
  - Published: 2022-09-30
- Finding
  - Evidence: Person-centred and inclusive culture with accessible managers
  - Published: 2022-09-30
- Finding
  - Evidence: Experienced registered manager providing skilled leadership
  - Published: 2022-09-30
- Finding
  - Evidence: Safe recruitment practices including DBS, identity and reference checks
  - Published: 2022-09-30
- Finding
  - Evidence: Medicines administered safely by trained staff with regular competency monitoring
  - Published: 2022-09-30
- Finding
  - Evidence: Effective systems for risk monitoring, safeguarding, incidents and accidents
  - Published: 2022-09-30

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-09-30
- Finding
  - Preventing and controlling infection
  - Published: 2022-09-30
- Finding
  - Using medicines safely
  - Published: 2022-09-30
- Finding
  - Staffing and recruitment
  - Published: 2022-09-30
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-09-30
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-30

### well_led

- Finding
  - Continuous learning and improving care
  - Published: 2022-09-30
- Finding
  - Engaging and involving people, the public and staff; working in partnership with others
  - Published: 2022-09-30
- Finding
  - Duty of candour
  - Published: 2022-09-30
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-09-30
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-09-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-323775416

HomeCare Compass is an independent guide and is not affiliated with the CQC.
