# Caring Care Limited

Caring Care Limited is a CQC-regulated home-care agency in Wolverhampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/09/2018

## Practical info

- Postcode: WV11 1YD
- Registered manager: Joshi, Manjinder
- Local authority: Wolverhampton
- Region: West Midlands
- City: Wolverhampton
- Last CQC check: 13/Sep/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider engaged with external forums and initiatives to share best practice and improve care quality
  - Published: 2020-01-29
- Finding
  - Evidence: Staff felt valued and supported, with regular supervision, unannounced competency checks and an annual awards event
  - Published: 2020-01-29
- Finding
  - Evidence: Positive and approachable registered manager with clear quality monitoring through weekly, monthly and annual audits
  - Published: 2020-01-29
- Finding
  - Evidence: Strong person-centred approach including matching staff to people by personality, language and cultural needs
  - Published: 2020-01-29
- Finding
  - Evidence: Staff competency in medication administration regularly checked with correctly completed MAR records
  - Published: 2020-01-29
- Finding
  - Evidence: Consistent staffing with sufficient travel time between calls, resulting in reliable, on-time visits
  - Published: 2020-01-29
- Finding
  - Evidence: Thorough recruitment process including DBS checks and pre-employment verification
  - Published: 2020-01-29
- Finding
  - Evidence: People felt safe and staff demonstrated clear understanding of safeguarding responsibilities and escalation procedures
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3209561032

HomeCare Compass is an independent guide and is not affiliated with the CQC.