# Nema Home Care Limited

Nema Home Care Limited is a CQC-regulated home-care agency in Buckhurst Hill.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 23/08/2023

## Practical info

- Postcode: IG9 6LN
- Registered manager: Adewusi, Olasunkanmi
- Local authority: Essex
- Region: East
- City: Buckhurst Hill
- Last CQC check: 23/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Quality assurance system encompassing all aspects of service delivery with regular audits and case study learning sessions
  - Published: 2023-08-23
- Finding
  - Evidence: Effective complaints handling with prompt resolution and follow-through
  - Published: 2023-08-23
- Finding
  - Evidence: Electronic call monitoring providing real-time oversight of visits, accessible to families
  - Published: 2023-08-23
- Finding
  - Evidence: Positive staff culture with management support for career development and work-life balance
  - Published: 2023-08-23
- Finding
  - Evidence: Person-centred care planning with detailed individual preferences, cultural needs and communication requirements documented
  - Published: 2023-08-23
- Finding
  - Evidence: Strong inter-agency communication praised by professionals as a key strength of the service
  - Published: 2023-08-23
- Finding
  - Evidence: Consistent, regular staff allocated to people, supporting rapport and meeting individual needs
  - Published: 2023-08-23
- Finding
  - Evidence: Medicines managed safely with electronic monitoring, competency assessments and live administration alerts
  - Published: 2023-08-23
- Finding
  - Evidence: Robust safeguarding systems with staff able to clearly describe reporting procedures and people reporting feeling safe
  - Published: 2023-08-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-3023173538

HomeCare Compass is an independent guide and is not affiliated with the CQC.