# RS Holistic Care Limited

RS Holistic Care Limited is a CQC-regulated home-care agency in Poole.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/11/2022

## Practical info

- Postcode: BH14 9HY
- Registered manager: Soriano, Sheryl
- Local authority: Bournemouth, Christchurch and Poole
- Region: South West
- City: Poole
- Last CQC check: 19/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Quality assurance systems in place with monthly checks of care records and MAR
  - Published: 2022-11-19
- Finding
  - Evidence: Registered manager demonstrated clear understanding of regulatory responsibilities and duty of candour
  - Published: 2022-11-19
- Finding
  - Evidence: Positive organisational culture with staff proud to work for the service and person-centred values
  - Published: 2022-11-19
- Finding
  - Evidence: Strong infection control practices with adequate PPE and COVID-19 guidance embedded in policy
  - Published: 2022-11-19
- Finding
  - Evidence: Sufficient staffing with consistent staff team and appropriate recruitment checks including DBS
  - Published: 2022-11-19
- Finding
  - Evidence: Robust safeguarding procedures in place; staff understood internal and external reporting routes
  - Published: 2022-11-19
- Finding
  - Evidence: Medicines managed safely with accurate MAR records and staff trained in administration
  - Published: 2022-11-19
- Finding
  - Evidence: People and relatives felt safe and expressed high confidence in staff and management
  - Published: 2022-11-19
- **record_keeping** _(minor)_
  - Evidence: People had risk assessments in place for their care and support. However, they had not always been reviewed as planned.
  - Published: 2022-11-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2988630593

HomeCare Compass is an independent guide and is not affiliated with the CQC.