# Berean Healthcare & Training

*Operated by Ms Harriet Mabel Nalule-Semugooma.*

Berean Healthcare & Training is a CQC-regulated home-care agency in Peterborough.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/07/2019

## Practical info

- Postcode: PE2 6XU
- Local authority: Peterborough
- Region: East
- City: Peterborough
- Last CQC check: 19/Jul/2019 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-10-26
- Finding
  - Ensuring people are well treated and supported; equality and diversity; involving people in decisions
  - Published: 2022-10-26

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-10-26
- Finding
  - Staff working with other agencies; Supporting people to access healthcare services
  - Published: 2022-10-26
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-10-26
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-10-26
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-10-26

### Other

- Finding
  - Evidence: Quality monitored through audits of care records, MARs and staff spot checks
  - Published: 2022-10-26
- Finding
  - Evidence: Registered manager (a registered nurse) understood duty of candour and CQC responsibilities
  - Published: 2022-10-26
- Finding
  - Evidence: Strong partnership working with GPs, occupational therapists and other care providers
  - Published: 2022-10-26
- Finding
  - Evidence: Person-centred, culturally sensitive care including learning words in the person's native language
  - Published: 2022-10-26
- Finding
  - Evidence: Staff supported through induction, training, supervision, spot checks and reflective practice
  - Published: 2022-10-26
- Finding
  - Evidence: Infection control procedures followed with PPE use and observation by the registered manager
  - Published: 2022-10-26
- Finding
  - Evidence: Medicines administered safely with completed MARs and regular audits by the registered manager
  - Published: 2022-10-26
- Finding
  - Evidence: Staff trained in safeguarding and able to recognise abuse and whistle-blow appropriately
  - Published: 2022-10-26
- Finding
  - Evidence: Safe recruitment with references, DBS checks, employment history and right to work verified
  - Published: 2022-10-26
- Finding
  - Evidence: Risks were assessed with management plans in place to reduce harm, reviewed and updated regularly
  - Published: 2022-10-26

### responsive

- Finding
  - End of life care and support
  - Published: 2022-10-26
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-10-26
- Finding
  - Meeting people's communication needs
  - Published: 2022-10-26
- Finding
  - Planning personalised care to meet people's needs, preferences, interests and give them choice and control
  - Published: 2022-10-26

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-10-26
- Finding
  - Using medicines safely
  - Published: 2022-10-26
- Finding
  - Staffing and recruitment
  - Published: 2022-10-26
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-10-26
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-26

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-10-26
- Finding
  - Engaging and involving people, public and staff; continuous learning and improving care
  - Published: 2022-10-26
- Finding
  - Planning and promoting person-centred, high-quality care; duty of candour; clear roles and regulatory understanding
  - Published: 2022-10-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2977913248

HomeCare Compass is an independent guide and is not affiliated with the CQC.