# Sinai Care Solutions Limited

Sinai Care Solutions Limited is a CQC-regulated home-care agency in Wolverhampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Requires improvement |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |

Rating published: 12/02/2026

## Practical info

- Postcode: WV1 1NA
- Registered manager: Nsiah, Deborah
- Local authority: Wolverhampton
- Region: West Midlands
- City: Wolverhampton
- Last CQC check: 12/Feb/2026 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2019-07-19
- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2019-07-19
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2019-07-19

### effective

- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2019-07-19
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2019-07-19
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2019-07-19
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2019-07-19
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2019-07-19

### Other

- Finding
  - Evidence: The provider took immediate action following inspection feedback to improve medicine management.
  - Published: 2019-07-19
- Finding
  - Evidence: People's views were gathered through bi-monthly surveys and care reviews.
  - Published: 2019-07-19
- Finding
  - Evidence: The registered manager was described as approachable and responsive by people and staff.
  - Published: 2019-07-19
- Finding
  - Evidence: Staff received induction including the Care Certificate and shadowing experienced staff.
  - Published: 2019-07-19
- Finding
  - Evidence: Accidents and incidents were recorded and follow-up action taken.
  - Published: 2019-07-19
- Finding
  - Evidence: The service supported people to access healthcare services and other agencies in a timely manner.
  - Published: 2019-07-19
- Finding
  - Evidence: People's dignity, privacy and independence were respected and promoted by staff.
  - Published: 2019-07-19
- Finding
  - Evidence: People were supported by regular staff, fostering positive relationships and continuity of care.
  - Published: 2019-07-19

### responsive

- Finding
  - End of life care and support
  - Published: 2019-07-19
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2019-07-19
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2019-07-19
- Finding
  - Meeting people's communication needs
  - Published: 2019-07-19
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2019-07-19

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2019-07-19
- Finding
  - Preventing and controlling infection
  - Published: 2019-07-19
- Finding
  - Staffing and recruitment
  - Published: 2019-07-19
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2019-07-19
- Finding
  - Using medicines safely; Assessing risk, safety monitoring and management
  - Published: 2019-07-19

### well_led

- Finding
  - Continuous learning and improving care
  - Published: 2019-07-19
- Finding
  - Working in partnership with others
  - Published: 2019-07-19
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2019-07-19
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2019-07-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2950714170

HomeCare Compass is an independent guide and is not affiliated with the CQC.