# Ashling Homes Healthcare Ltd

Ashling Homes Healthcare Ltd is a CQC-regulated home-care agency in Mitcham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 31/05/2022

## Practical info

- Postcode: CR4 3UD
- Registered manager: Atisele-Taiwo, Grace
- Local authority: Merton
- Region: London
- City: Mitcham
- Last CQC check: 31/May/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Regular quality assurance audits and action plans driving continuous improvement
  - Published: 2022-05-31
- Finding
  - Evidence: Well-established working partnerships with district nurses, GPs and hospital discharge teams
  - Published: 2022-05-31
- Finding
  - Evidence: Effective infection prevention and control including PPE use and COVID-19 procedures
  - Published: 2022-05-31
- Finding
  - Evidence: Staff received minimum three-monthly supervision and an annual appraisal
  - Published: 2022-05-31
- Finding
  - Evidence: Robust recruitment with DBS checks, references and probationary reviews
  - Published: 2022-05-31
- Finding
  - Evidence: Clear vision and values understood and followed by staff
  - Published: 2022-05-31
- Finding
  - Evidence: Transparent management with an honest, open and positive culture
  - Published: 2022-05-31
- Finding
  - Evidence: Medicines were safely administered by trained staff
  - Published: 2022-05-31
- Finding
  - Evidence: Risks to people and staff were assessed, monitored and managed
  - Published: 2022-05-31
- Finding
  - Evidence: Enough appropriately recruited and trained staff supported people safely
  - Published: 2022-05-31

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-05-31
- Finding
  - Preventing and controlling infection
  - Published: 2022-05-31
- Finding
  - Using medicines safely
  - Published: 2022-05-31
- Finding
  - Staffing and recruitment
  - Published: 2022-05-31
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-05-31
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-05-31

### well_led

- Finding
  - Continuous learning and improving care
  - Published: 2022-05-31
- Finding
  - Engaging and involving people, public and staff; working in partnership
  - Published: 2022-05-31
- Finding
  - Managers and staff clear about roles, quality, risks and regulatory requirements
  - Published: 2022-05-31
- Finding
  - Duty of candour and open, honest engagement
  - Published: 2022-05-31
- Finding
  - Promoting a positive, person-centred, open, inclusive and empowering culture
  - Published: 2022-05-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2945325747

HomeCare Compass is an independent guide and is not affiliated with the CQC.