# Sunshine Care (Rochdale) C.I.C.

*Operated by Sunshine Care (Rochdale) C.I.C.*

Sunshine Care (Rochdale) C.I.C. is a CQC-regulated home-care agency in Rochdale.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 17/03/2026

## Practical info

- Postcode: OL16 4TF
- Registered manager: Bailey, Christine
- Local authority: Rochdale
- Region: North West
- City: Rochdale
- Last CQC check: 17/Mar/2026 - 00:00

## Inspection findings

### caring

- Finding
  - Promotion of independence
  - Published: 2021-10-30
- Finding
  - Dignity and respect
  - Published: 2021-10-30
- Finding
  - Kindness and compassion
  - Published: 2021-10-30

### effective

- Finding
  - Nutritional support and health referrals
  - Published: 2021-10-30
- Finding
  - Mental Capacity Act compliance
  - Published: 2021-10-30
- Finding
  - Supervision
  - Published: 2021-10-30
- Finding
  - Staff training
  - Published: 2021-10-30

### Other

- Finding
  - Evidence: Personal assistants demonstrated sound understanding of MCA principles and person-centred care.
  - Published: 2021-10-30
- Finding
  - Evidence: No complaints received since January 2014; people expressed high confidence in the service.
  - Published: 2021-10-30
- Finding
  - Evidence: Staff felt valued, consulted, and included in decisions about how the service was run.
  - Published: 2021-10-30
- Finding
  - Evidence: Registered manager and board member regularly worked alongside personal assistants to maintain high standards.
  - Published: 2021-10-30
- Finding
  - Evidence: Strong quality assurance systems including care plan and medication audits, annual surveys, and spot checks by managers.
  - Published: 2021-10-30
- Finding
  - Evidence: Risk assessments covering nutrition, moving and handling, and environmental risks were regularly reviewed and updated.
  - Published: 2021-10-30
- Finding
  - Evidence: Consistent small teams of personal assistants assigned to each person, supporting continuity of care and relationship-building.
  - Published: 2021-10-30
- Finding
  - Evidence: All people spoken with praised the kindness and caring nature of personal assistants, with relatives describing carers as 'absolutely outstanding'.
  - Published: 2021-10-30
- Finding
  - Evidence: People told us personal assistants always visited at the time agreed, stayed for the correct amount of time, and never appeared rushed.
  - Published: 2021-10-30
- **record_keeping** _(minor)_
  - Evidence: One of the MAR charts we reviewed had not been signed on two occasions on one day to confirm that the person who used the service had received their medicines.
  - Published: 2021-10-30
- **medication_management** _(moderate)_
  - Evidence: where medicines were not contained within the blister pack we noted that full administration instructions and dosage details were not documented on the MAR chart.
  - Published: 2021-10-30
- **staff_competency** _(critical)_
  - Evidence: recruitment policy did not make clear that additional checks were required when prospective staff had worked previously with vulnerable adults or children.
  - Published: 2021-10-30
- **supervision_appraisal** _(critical)_
  - Evidence: not all personal assistants had attended supervision sessions at this frequency...no system in place to record when supervision meetings were due or had been held.
  - Published: 2021-10-30

### responsive

- Finding
  - Complaints handling
  - Published: 2021-10-30
- Finding
  - Person-centred care planning
  - Published: 2021-10-30

### safe

- Finding
  - Infection control
  - Published: 2021-10-30
- Finding
  - Reliability and timeliness of visits
  - Published: 2021-10-30
- Finding
  - Safeguarding
  - Published: 2021-10-30
- Finding
  - Medicines management
  - Published: 2021-10-30
- Finding
  - Recruitment processes
  - Published: 2021-10-30

### well_led

- Finding
  - Staff engagement
  - Published: 2021-10-30
- Finding
  - Quality assurance systems
  - Published: 2021-10-30
- Finding
  - Leadership and management
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-284529532

HomeCare Compass is an independent guide and is not affiliated with the CQC.