# Eldercare

*Operated by Summerhouse Limited.*

Eldercare is a CQC-regulated home-care agency in Malton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 31/08/2023

## Practical info

- Postcode: YO17 7JF
- Registered manager: Wood, Danielle
- Local authority: North Yorkshire
- Region: Yorkshire & Humberside
- City: Malton
- Last CQC check: 31/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong working partnerships with external health professionals supporting people's wellbeing
  - Published: 2023-08-31
- Finding
  - Evidence: People involved in planning care with regular reviews ensuring information remained current
  - Published: 2023-08-31
- Finding
  - Evidence: Range of quality assurance audits completed to manage and improve the service
  - Published: 2023-08-31
- Finding
  - Evidence: Registered manager approachable, experienced and provided good provider oversight
  - Published: 2023-08-31
- Finding
  - Evidence: Effective infection prevention and control with appropriate PPE use
  - Published: 2023-08-31
- Finding
  - Evidence: All incidents documented with systems to record outcomes and support lessons learnt
  - Published: 2023-08-31
- Finding
  - Evidence: Risks assessed and well managed with up-to-date care plans and risk assessments
  - Published: 2023-08-31
- Finding
  - Evidence: Medicines received, stored, administered and disposed of safely with recent staff training
  - Published: 2023-08-31
- Finding
  - Evidence: Staff safely recruited with appropriate pre-employment and DBS checks in place
  - Published: 2023-08-31
- **medication_management** _(minor)_
  - Evidence: Guidance to support staff in ensuring people received other medicines when they required them...will benefit from a required review to ensure guidance remained clear and always followed best practice protocols.
  - Published: 2023-08-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2819830255

HomeCare Compass is an independent guide and is not affiliated with the CQC.