# SC Galaxy Care

*Operated by SC Galaxy Care Ltd.*

SC Galaxy Care is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/08/2023

## Practical info

- Postcode: SE6 3BT
- Registered manager: Lewis, Michael
- Local authority: Lewisham
- Region: London
- City: London
- Last CQC check: 24/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Positive feedback from people, relatives and professionals about care quality and staff kindness
  - Published: 2023-08-24
- Finding
  - Evidence: Registered manager demonstrated commitment to continuous learning, including training for delegated tasks such as PEG feeding and tracheostomy care
  - Published: 2023-08-24
- Finding
  - Evidence: Provider monitored all care visits and communicated proactively with people if staff were running late
  - Published: 2023-08-24
- Finding
  - Evidence: Staff received regular supervision and annual appraisal to support professional development
  - Published: 2023-08-24
- Finding
  - Evidence: Provider had an internal clinical advisory group including two registered nurses and a consultant physician available to advise staff
  - Published: 2023-08-24
- Finding
  - Evidence: Each person had a risk assessment and mitigation plan reviewed regularly to keep people safe
  - Published: 2023-08-24
- Finding
  - Evidence: Medicines records were accurate, signed and completed with no unexplained gaps found in MAR charts
  - Published: 2023-08-24
- Finding
  - Evidence: Staff understood safeguarding responsibilities and processes were in place to report and manage allegations of abuse
  - Published: 2023-08-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2747530972

HomeCare Compass is an independent guide and is not affiliated with the CQC.