# Staffing Connect

*Operated by Care Education Ltd.*

Staffing Connect is a CQC-regulated home-care agency in Hounslow.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 17/02/2023

## Practical info

- Postcode: TW3 3HJ
- Registered manager: Kumar, Amit
- Local authority: Hounslow
- Region: London
- City: Hounslow
- Last CQC check: 17/Feb/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff trained in safeguarding, infection control, and medicines administration with accessible PPE supplies
  - Published: 2023-02-17
- Finding
  - Evidence: Person-centred culture with family involvement in care planning, regular manager home visits, and positive staff feedback on management support
  - Published: 2023-02-17
- Finding
  - Evidence: Effective monthly auditing regime covering MAR charts, care records, supervision, training, and home environment checks, resolving previous governance breach
  - Published: 2023-02-17
- Finding
  - Evidence: Personalised care plans reflecting communication needs, cultural background, religious preferences, and daily activity planners
  - Published: 2023-02-17
- Finding
  - Evidence: Robust recruitment procedure including DBS checks, references, right-to-work checks, and a 12-week induction with shadowing
  - Published: 2023-02-17
- Finding
  - Evidence: Medicines managed safely with completed MAR charts, risk assessments, and staff competency checks, resolving previous regulatory breach
  - Published: 2023-02-17

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2726389544

HomeCare Compass is an independent guide and is not affiliated with the CQC.