# Nationwide Care Services Ltd (Worcester)

*Operated by Nationwide Care Services (Worcester) Ltd.*

Nationwide Care Services Ltd (Worcester) is a CQC-regulated home-care agency in Worcester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 23/05/2023

## Practical info

- Postcode: WR3 8SQ
- Local authority: Worcestershire
- Region: West Midlands
- City: Worcester
- Last CQC check: 23/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Effective partnership working with external health and social care professionals.
  - Published: 2023-05-23
- Finding
  - Evidence: Good infection prevention and control practices with adequate PPE supplies.
  - Published: 2023-05-23
- Finding
  - Evidence: Audits, spot checks, and quality monitoring systems in place to drive improvements.
  - Published: 2023-05-23
- Finding
  - Evidence: Strong person-centred culture with manager described as approachable, accessible, and responsive to changing needs.
  - Published: 2023-05-23
- Finding
  - Evidence: Effective electronic monitoring system tracking missed/late visits and enabling prompt management oversight.
  - Published: 2023-05-23
- Finding
  - Evidence: Safe recruitment processes in place including DBS checks and references.
  - Published: 2023-05-23
- Finding
  - Evidence: Staff were trained and competency-assessed for medicines administration with no reported errors.
  - Published: 2023-05-23
- Finding
  - Evidence: People felt safe and spoke positively about staff, with consistent continuity of care reported by service users and relatives.
  - Published: 2023-05-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2694538733

HomeCare Compass is an independent guide and is not affiliated with the CQC.