# Everyday Living Care Leicestershire

*Operated by Everyday Living Care Ltd.*

Everyday Living Care Leicestershire is a CQC-regulated home-care agency in Hinckley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 23/07/2019

## Practical info

- Postcode: LE10 2TP
- Registered manager: Nyawanza, Mercy
- Local authority: Leicestershire
- Region: East Midlands
- City: Hinckley
- Last CQC check: 23/Jul/2019 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Robust quality monitoring including spot checks, surveys, and staff reflective meetings to drive continuous improvement
  - Published: 2023-01-06
- Finding
  - Evidence: Positive, open culture led by a registered manager committed to person-centred, bespoke care
  - Published: 2023-01-06
- Finding
  - Evidence: Effective joint working with health and social care professionals, including occupational therapists, to promote independence and well-being
  - Published: 2023-01-06
- Finding
  - Evidence: People and relatives were actively involved in planning and reviewing care, with care plans reflecting individual preferences and changing needs
  - Published: 2023-01-06
- Finding
  - Evidence: Strong, caring relationships built between staff and people using the service, with staff treating people with dignity and respect
  - Published: 2023-01-06
- Finding
  - Evidence: Medicines were managed safely with checks by the registered manager to ensure people received medicines as prescribed
  - Published: 2023-01-06
- Finding
  - Evidence: People received care at planned times with consistent, reliable staff who knew their individual needs well
  - Published: 2023-01-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2655060225

HomeCare Compass is an independent guide and is not affiliated with the CQC.