# Rainbow Trust Childrens Charity 1

*Operated by Rainbow Trust Children's Charity.*

Rainbow Trust Childrens Charity 1 is a CQC-regulated home-care agency in Sunderland.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |

Rating published: 06/09/2017

## Practical info

- Postcode: SR6 0QA
- Registered manager: Kah, Sabrina
- Local authority: Sunderland
- Region: North East
- City: Sunderland
- Last CQC check: 07/Sep/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Lessons learned from incidents shared with the staff team to prevent recurrence.
  - Published: 2023-09-07
- Finding
  - Evidence: Staff recognised through 'Sunshine Award' and 'Star of the Month' initiatives, fostering strong rapport between leadership and workforce.
  - Published: 2023-09-07
- Finding
  - Evidence: Strong partnerships with hospitals, hospices, palliative care networks, counselling services, and community organisations.
  - Published: 2023-09-07
- Finding
  - Evidence: Highly positive staff culture with staff feeling supported, valued, and empowered; open-door policy with management.
  - Published: 2023-09-07
- Finding
  - Evidence: Annual 'snapshot' audit gathering feedback from adults and children nationally, used to inform the local operational plan.
  - Published: 2023-09-07
- Finding
  - Evidence: Effective quality assurance system with regular audits covering care plans, supervisions, environmental risk assessments, rostering and welfare checks.
  - Published: 2023-09-07
- Finding
  - Evidence: Strong infection prevention and control procedures with sufficient PPE supplies and staff training.
  - Published: 2023-09-07
- Finding
  - Evidence: Safe recruitment practices with pre-employment checks including DBS checks and references before employment.
  - Published: 2023-09-07
- Finding
  - Evidence: Robust risk assessment processes in place, including detailed community outing risk assessments and health/wellbeing risk identification during the assessment process.
  - Published: 2023-09-07
- Finding
  - Evidence: Families praised staff for being compassionate, responsive, and treating each family as individuals, providing tailored support during emotionally demanding circumstances.
  - Published: 2023-09-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2614677740

HomeCare Compass is an independent guide and is not affiliated with the CQC.