# Raza Homecare Limited

*Operated by Raza Home Care Ltd.*

Raza Homecare Limited is a CQC-regulated home-care agency in Morden.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/03/2022

## Practical info

- Postcode: SM4 6JH
- Registered manager: Fawad, Humaira
- Local authority: Merton
- Region: London
- City: Morden
- Last CQC check: 24/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Lessons learned from accidents, incidents and safeguarding concerns
  - Published: 2022-03-24
- Finding
  - Evidence: Strong working partnerships with district nurses, GPs and hospital discharge teams
  - Published: 2022-03-24
- Finding
  - Evidence: Electronic care planning and quality assurance system updated in real time
  - Published: 2022-03-24
- Finding
  - Evidence: Staff received minimum three-monthly supervision and annual appraisal
  - Published: 2022-03-24
- Finding
  - Evidence: Transparent management with open, honest and positive culture
  - Published: 2022-03-24
- Finding
  - Evidence: Effective use of PPE and up-to-date infection prevention and control policy
  - Published: 2022-03-24
- Finding
  - Evidence: Medicines safely administered by trained staff with audit checks
  - Published: 2022-03-24
- Finding
  - Evidence: Safe recruitment with DBS checks, references and scenario-based interviews
  - Published: 2022-03-24
- Finding
  - Evidence: Monitoring and audit systems identify issues regarding quality of care provided
  - Published: 2022-03-24
- Finding
  - Evidence: Risk management plans now contain suitable information to help staff identify and reduce risks
  - Published: 2022-03-24

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-03-24
- Finding
  - Preventing and controlling infection
  - Published: 2022-03-24
- Finding
  - Using medicines safely
  - Published: 2022-03-24
- Finding
  - Staffing and recruitment
  - Published: 2022-03-24
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-03-24

### well_led

- Finding
  - Engaging and involving people, public and staff; working in partnership
  - Published: 2022-03-24
- Finding
  - Managers and staff clear about roles and regulatory requirements
  - Published: 2022-03-24
- Finding
  - Duty of candour
  - Published: 2022-03-24
- Finding
  - Promoting a positive, person-centred culture
  - Published: 2022-03-24
- Finding
  - Continuous learning and improving care
  - Published: 2022-03-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2595655524

HomeCare Compass is an independent guide and is not affiliated with the CQC.