# Cheshire Rural Care

*Operated by Mrs Abigail Mary Summerhill.*

Cheshire Rural Care is a CQC-regulated home-care agency in Nantwich.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/06/2018

## Practical info

- Postcode: CW5 6PQ
- Local authority: Cheshire East
- Region: North West
- City: Nantwich
- Last CQC check: 16/Jun/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager fulfilling statutory notification obligations to CQC.
  - Published: 2021-10-30
- Finding
  - Evidence: Quality assurance surveys and feedback forms in place, with action taken in response to findings.
  - Published: 2021-10-30
- Finding
  - Evidence: Good communication with external professionals including local authority social work teams.
  - Published: 2021-10-30
- Finding
  - Evidence: Warm and caring culture described as a 'family feel', with written compliments praising staff for 'going the extra mile'.
  - Published: 2021-10-30
- Finding
  - Evidence: Regular audits of medication, care plans and daily logs with evidence of improvement actions taken.
  - Published: 2021-10-30
- Finding
  - Evidence: Person-centred care plans written in the first person, with people and relatives involved in their creation.
  - Published: 2021-10-30
- Finding
  - Evidence: Staff received training across a wide range of topics including dementia care, MCA, moving and handling and infection control.
  - Published: 2021-10-30
- Finding
  - Evidence: Safe recruitment procedures in place including DBS checks, photo ID and two references.
  - Published: 2021-10-30
- Finding
  - Evidence: Strong continuity of care with a small, consistent staff team enabling deep knowledge of individual needs.
  - Published: 2021-10-30
- Finding
  - Evidence: People consistently reported feeling safe, describing staff as 'trustworthy', 'brilliant' and 'excellent'.
  - Published: 2021-10-30
- **record_keeping** _(minor)_
  - Evidence: We found some care plans did not reflect the high level of person centred information that the registered provider held.
  - Published: 2021-10-30
- **supervision_appraisal** _(minor)_
  - Evidence: We identified some gaps in the registered provider's formal supervision schedule and received assurances that this was being addressed with a commitment to providing formal supervision every three months.
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2584576779

HomeCare Compass is an independent guide and is not affiliated with the CQC.