# Love Life Care

*Operated by Amanda Sealey Katie Van-Putten.*

Love Life Care is a CQC-regulated home-care agency in Ely.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/05/2024

## Practical info

- Postcode: CB7 4JU
- Registered manager: Sealey, Amanda
- Local authority: Cambridgeshire
- Region: East
- City: Ely
- Last CQC check: 14/May/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: No complaints received in the previous twelve months; compliments noted from relatives
  - Published: 2020-01-29
- Finding
  - Evidence: On-going quality monitoring including audits of medication records, daily notes and staffing
  - Published: 2020-01-29
- Finding
  - Evidence: Positive open culture with staff feeling supported, valued and able to raise concerns freely
  - Published: 2020-01-29
- Finding
  - Evidence: People and relatives involved in care planning and review processes
  - Published: 2020-01-29
- Finding
  - Evidence: People's dignity, privacy and independence actively promoted by staff
  - Published: 2020-01-29
- Finding
  - Evidence: Mental Capacity Act principles understood and applied by staff in practice
  - Published: 2020-01-29
- Finding
  - Evidence: Staff supported through supervisions, spot checks and competency reviews
  - Published: 2020-01-29
- Finding
  - Evidence: New staff completed the Care Certificate induction with shadow shifts before working independently
  - Published: 2020-01-29
- Finding
  - Evidence: Sufficient staffing levels with travel time built in; staff punctual and stayed for full duration of care calls
  - Published: 2020-01-29
- Finding
  - Evidence: Medication administration safely managed with accurate records, staff training and competency checks
  - Published: 2020-01-29
- Finding
  - Evidence: Robust safeguarding training in place; staff demonstrated clear knowledge of reporting procedures
  - Published: 2020-01-29
- Finding
  - Evidence: People and relatives felt safe and expressed high satisfaction with care and support provided by staff
  - Published: 2020-01-29
- **record_keeping** _(minor)_
  - Evidence: One out of the three staff recruitment files we looked at did not have a documented reason for the gaps in the person's employment history.
  - Published: 2020-01-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2517046916

HomeCare Compass is an independent guide and is not affiliated with the CQC.