# Marieco Care

*Operated by Marieco Care Limited.*

Marieco Care is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |

Rating published: 16/05/2018

## Practical info

- Postcode: E11 3AW
- Registered manager: Abdraheman, Bibi
- Local authority: Waltham Forest
- Region: London
- City: London
- Last CQC check: 16/May/2018 - 00:00

## Inspection findings

### caring

- Finding
  - Cultural and religious competency
  - Published: 2021-10-30
- Finding
  - Independence and person-centred support
  - Published: 2021-10-30
- Finding
  - Involvement in care decisions
  - Published: 2021-10-30
- Finding
  - Kindness, respect and dignity
  - Published: 2021-10-30

### effective

- Finding
  - Mental Capacity Act and consent
  - Published: 2021-10-30
- Finding
  - Access to healthcare
  - Published: 2021-10-30
- Finding
  - Nutrition and hydration
  - Published: 2021-10-30
- Finding
  - Staff training and supervision
  - Published: 2021-10-30
- Finding
  - Needs assessment and care planning
  - Published: 2021-10-30

### Other

- Finding
  - Evidence: Local authority monitoring awarded 84% rating and green status (November–December 2017)
  - Published: 2021-10-30
- Finding
  - Evidence: Provider engaged with people, relatives, staff and local authority to continuously improve quality
  - Published: 2021-10-30
- Finding
  - Evidence: Complaints were recorded, investigated, and resolved in a timely manner
  - Published: 2021-10-30
- Finding
  - Evidence: Staff respected people's dignity, privacy, and cultural and religious preferences, including LGBT+ individuals
  - Published: 2021-10-30
- Finding
  - Evidence: People were generally supported by consistent staff teams, promoting continuity of care
  - Published: 2021-10-30
- Finding
  - Evidence: Care plans were personalised with detailed information on likes, dislikes, life history, and cultural needs
  - Published: 2021-10-30
- Finding
  - Evidence: Staff received regular supervision, annual appraisals, and comprehensive induction and mandatory training
  - Published: 2021-10-30

### responsive

- Finding
  - End of life care planning
  - Published: 2021-10-30
- Finding
  - Complaints handling
  - Published: 2021-10-30
- Finding
  - Care reviews and involvement
  - Published: 2021-10-30
- Finding
  - Personalised care planning
  - Published: 2021-10-30

### safe

- Finding
  - Incident learning and missed visits monitoring
  - Published: 2021-10-30
- Finding
  - Infection control
  - Published: 2021-10-30
- Finding
  - Medicines management
  - Published: 2021-10-30
- Finding
  - Staffing levels and recruitment
  - Published: 2021-10-30
- Finding
  - Risk assessment and management
  - Published: 2021-10-30
- Finding
  - Safeguarding and protection from abuse
  - Published: 2021-10-30

### well_led

- Finding
  - Engagement with people and external stakeholders
  - Published: 2021-10-30
- Finding
  - Staff engagement and development
  - Published: 2021-10-30
- Finding
  - Governance and audit effectiveness
  - Published: 2021-10-30
- Finding
  - Leadership and culture
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2501426375

HomeCare Compass is an independent guide and is not affiliated with the CQC.