# Dreisco Care Limited

Dreisco Care Limited is a CQC-regulated home-care agency in Leicester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/07/2023

## Practical info

- Postcode: LE2 1TT
- Registered manager: Zemouli, Ikram
- Local authority: Leicester
- Region: East Midlands
- City: Leicester
- Last CQC check: 26/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider aware of duty of candour requirements and submitted notifications appropriately
  - Published: 2023-09-26
- Finding
  - Evidence: Good links with local partners including GP practices and social work teams
  - Published: 2023-09-26
- Finding
  - Evidence: Person involved in care planning, reviews and feedback; suggestions acted upon promptly
  - Published: 2023-09-26
- Finding
  - Evidence: Registered manager approachable and supportive; positive staff and person relationships
  - Published: 2023-09-26
- Finding
  - Evidence: Person-centred care plans reflecting personal choices, preferences, life history and interests
  - Published: 2023-09-26
- Finding
  - Evidence: Good infection prevention and control practices with appropriate PPE use
  - Published: 2023-09-26
- Finding
  - Evidence: All compulsory and optional staff training up to date with refresher training scheduled
  - Published: 2023-09-26
- Finding
  - Evidence: Safe recruitment practices including DBS checks and previous employer references
  - Published: 2023-09-26
- Finding
  - Evidence: Consistent staffing with staff arriving on time and going above and beyond for the person
  - Published: 2023-09-26
- Finding
  - Evidence: Risk assessments completed appropriately with clear guidance for staff; person actively involved in risk management
  - Published: 2023-09-26
- Finding
  - Evidence: Staff trained in safeguarding and demonstrated clear understanding of reporting responsibilities
  - Published: 2023-09-26
- **record_keeping** _(minor)_
  - Evidence: whilst the provider was completing quality monitoring, the records lacked detailed information to demonstrate they had effective oversight of the service.
  - Published: 2023-09-26
- **governance** _(minor)_
  - Evidence: the documentation used by the provider to complete their quality monitoring checks could be further improved. This would enable the provider to record any concerns and any required actions
  - Published: 2023-09-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2476671281

HomeCare Compass is an independent guide and is not affiliated with the CQC.