# SD Care Agency

*Operated by San Damiano Corporation Ltd.*

SD Care Agency is a CQC-regulated home-care agency in Guildford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 11/08/2023

## Practical info

- Postcode: GU1 4HD
- Registered manager: Paul, Olive
- Local authority: Surrey
- Region: South East
- City: Guildford
- Last CQC check: 11/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager had full oversight via office staffing team monitoring call attendance against rotas
  - Published: 2023-08-11
- Finding
  - Evidence: Person-centred care plans with detailed preferences, likes and dislikes followed consistently by staff
  - Published: 2023-08-11
- Finding
  - Evidence: Medicines administration supported by regular competency checks and accurate MAR chart recording
  - Published: 2023-08-11
- Finding
  - Evidence: Regular audits, supervisions, appraisals and staff meetings fostering an open, learning culture
  - Published: 2023-08-11
- Finding
  - Evidence: Thorough induction including shadowing and introductions to people's homes before solo working
  - Published: 2023-08-11
- Finding
  - Evidence: Robust safeguarding knowledge among staff with clear policies and appropriate escalation processes
  - Published: 2023-08-11
- Finding
  - Evidence: Strong multi-agency working with health and social care professionals, praised as a top agency by referrers
  - Published: 2023-08-11
- Finding
  - Evidence: Consistent staffing allocation gave people regular familiar carers, particularly benefiting those living with dementia
  - Published: 2023-08-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2406776551

HomeCare Compass is an independent guide and is not affiliated with the CQC.