# Moon Rise 24hr Recruitment Ltd

*Operated by Moon Rise 24 Hr Recruitment Ltd.*

Moon Rise 24hr Recruitment Ltd is a CQC-regulated home-care agency in Stockton-on-tees.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/02/2024

## Practical info

- Postcode: TS18 3TX
- Registered manager: Gwaringa, Jessica
- Local authority: Stockton-on-Tees
- Region: North East
- City: Stockton-on-tees
- Last CQC check: 13/Feb/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider actively sought feedback from people, relatives and health and social care professionals to continually improve.
  - Published: 2024-02-13
- Finding
  - Evidence: Service worked within principles of the Mental Capacity Act and appropriate legal authorisations were in place.
  - Published: 2024-02-13
- Finding
  - Evidence: Effective quality monitoring systems including regular audits, spot checks, and acting promptly on improvements.
  - Published: 2024-02-13
- Finding
  - Evidence: Registered manager recognised for commitment to equality and diversity, receiving an award in recognition.
  - Published: 2024-02-13
- Finding
  - Evidence: Safe recruitment procedures including DBS checks and references completed for all staff.
  - Published: 2024-02-13
- Finding
  - Evidence: Medicines managed safely with staff completing training and having competence assessed regularly.
  - Published: 2024-02-13
- Finding
  - Evidence: Consistent staffing team providing 24-hour service, with people knowing carers by name and feeling safe and comfortable with them.
  - Published: 2024-02-13

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2024-02-13
- Finding
  - Using medicines safely
  - Published: 2024-02-13
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-02-13
- Finding
  - Systems and processes to safeguard people from the risk of abuse; learning lessons when things go wrong
  - Published: 2024-02-13
- Finding
  - Staffing and recruitment
  - Published: 2024-02-13

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-02-13
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics; continuous learning and improving care
  - Published: 2024-02-13
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2024-02-13
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2024-02-13
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2024-02-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2311630601

HomeCare Compass is an independent guide and is not affiliated with the CQC.