# Angel Care Services UK HQ and Support services

*Operated by AngelcareservicesUK Ltd.*

Angel Care Services UK HQ and Support services is a CQC-regulated home-care agency in Manchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 02/09/2023

## Practical info

- Postcode: M40 8WN
- Registered manager: Ndibali, Innocent
- Local authority: Manchester
- Region: North West
- City: Manchester
- Last CQC check: 02/Sep/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with statutory health and social care bodies to meet people's needs
  - Published: 2023-09-06
- Finding
  - Evidence: Regular audits, spot checks, and monitoring of accidents, incidents and complaints supported continuous improvement
  - Published: 2023-09-06
- Finding
  - Evidence: Registered manager demonstrated clear oversight, reported significant events to CQC, and promoted an open, transparent culture
  - Published: 2023-09-06
- Finding
  - Evidence: Equality and diversity were embedded in induction and care delivery, with culturally appropriate care provided
  - Published: 2023-09-06
- Finding
  - Evidence: Staff treated people with dignity, respect and compassion, promoting independence and person-centred care
  - Published: 2023-09-06
- Finding
  - Evidence: Electronic staff scheduling system enabled tracking of late calls and ensured staff whereabouts were known
  - Published: 2023-09-06
- Finding
  - Evidence: Risks were assessed and mitigated effectively; medicines were managed safely with competency assessments for staff
  - Published: 2023-09-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2233944630

HomeCare Compass is an independent guide and is not affiliated with the CQC.