# OOJ Homecare Services Limited

*Operated by OOJ Homecare Services Ltd.*

OOJ Homecare Services Limited is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/11/2025

## Practical info

- Postcode: LS11 5SF
- Registered manager: Gbadegesin, Tope
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 14/Nov/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff spoke confidently about person-centred support and understood and responded to individual needs.
  - Published: 2024-01-31
- Finding
  - Evidence: The registered manager spoke passionately about continuous learning and improvement and was implementing a new call monitoring system with electronic recording.
  - Published: 2024-01-31
- Finding
  - Evidence: The provider demonstrated good partnership working, impressing at least one healthcare professional.
  - Published: 2024-01-31
- Finding
  - Evidence: Staff were trained in preventing and controlling infection and had access to PPE.
  - Published: 2024-01-31
- Finding
  - Evidence: The provider had effective safeguarding systems, policies, and procedures in place and collaborated well with the local authority.
  - Published: 2024-01-31
- Finding
  - Evidence: People told us they felt safe and well supported; one person said 'These guys they are like family to tell you the truth.'
  - Published: 2024-01-31
- **staff_competency** _(moderate)_
  - Evidence: Staff recruitment checks were not always carried out in full. We found gaps in employment history were not always explained prior to appointment.
  - Published: 2024-01-31
- **care_planning** _(minor)_
  - Evidence: Care records were not always written in a person-centred way. Some records used generic statements to describe people's goals and objectives.
  - Published: 2024-01-31
- **consent_capacity** _(moderate)_
  - Evidence: The service was not always working within the principles of the MCA. The registered manager had carried out some capacity assessments where relevant however, this was not the case for all people.
  - Published: 2024-01-31
- **staff_training** _(moderate)_
  - Evidence: We could not be assured the service had oversight of specialist training completion or renewal. Certificates of completion were not available for specific training such as PEG or catheter care.
  - Published: 2024-01-31
- **missed_or_late_visits** _(moderate)_
  - Evidence: There were concerns with staff arriving late. We were not assured people always received their care on time.
  - Published: 2024-01-31
- **record_keeping** _(moderate)_
  - Evidence: Care plans and daily records lacked detail and legibility. Records for people with nutritional needs did not always include specific information required around fluid intake.
  - Published: 2024-01-31
- **governance** _(critical)_
  - Evidence: Quality assurance arrangements were not always applied consistently and were ineffective. The provider carried out audits of MARs and staff files however, we found these did not highlight concerns.
  - Published: 2024-01-31
- **medication_management** _(critical)_
  - Evidence: MARs did not provide clear information about how to administer people's medication, including route or time of administration. Staff were not completing records in full.
  - Published: 2024-01-31

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2024-01-31
- Finding
  - Staffing and recruitment
  - Published: 2024-01-31
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2024-01-31
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-01-31
- Finding
  - Using medicines safely
  - Published: 2024-01-31

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-01-31
- Finding
  - Engaging and involving people using the service; duty of candour
  - Published: 2024-01-31
- Finding
  - Managers and staff being clear about their roles; continuous learning and improving care; promoting a positive culture
  - Published: 2024-01-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2231367388

HomeCare Compass is an independent guide and is not affiliated with the CQC.