# Dynamic Support

*Operated by Dynamic Support Ltd.*

Dynamic Support is a CQC-regulated home-care agency in Swindon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: SN25 5AZ
- Registered manager: Davies, Emily
- Local authority: Swindon
- Region: South West
- City: Swindon
- Last CQC check: 31/Jul/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager kept updated with regulatory requirements from CQC and NICE
  - Published: 2023-02-22
- Finding
  - Evidence: Open door policy and regular engagement with families and representatives
  - Published: 2023-02-22
- Finding
  - Evidence: External consultancy used to support continuous improvement
  - Published: 2023-02-22
- Finding
  - Evidence: Strong governance including medicines and documentation audits plus unannounced observations
  - Published: 2023-02-22
- Finding
  - Evidence: Medicines managed safely with regular checks to identify errors
  - Published: 2023-02-22
- Finding
  - Evidence: Safe recruitment systems with appropriate pre-employment checks
  - Published: 2023-02-22
- Finding
  - Evidence: Consistent staffing with some people supported by the same carer for up to five years
  - Published: 2023-02-22
- Finding
  - Evidence: Effective safeguarding policy and procedures with staff able to raise immediate concerns via electronic app
  - Published: 2023-02-22

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-02-22
- Finding
  - Preventing and controlling infection
  - Published: 2023-02-22
- Finding
  - Using medicines safely
  - Published: 2023-02-22
- Finding
  - Staffing and recruitment
  - Published: 2023-02-22
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-02-22
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-02-22

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2023-02-22
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-02-22
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-02-22
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-02-22
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-02-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2221305162

HomeCare Compass is an independent guide and is not affiliated with the CQC.