# KT's Care Angels Ltd

KT's Care Angels Ltd is a CQC-regulated home-care agency in The Hyde, Kinsbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/07/2022

## Practical info

- Postcode: NW9 6LH
- Registered manager: Gyekye-Mensah, Jane
- Local authority: Barnet
- Region: London
- City: The Hyde, Kinsbury
- Last CQC check: 21/Jul/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Working in partnership with social workers, mental health team and district nurses
  - Published: 2022-07-30
- Finding
  - Evidence: Good infection prevention and control practices including PPE use
  - Published: 2022-07-30
- Finding
  - Evidence: Strong, approachable leadership from the registered manager
  - Published: 2022-07-30
- Finding
  - Evidence: Effective audits monitoring quality of service
  - Published: 2022-07-30
- Finding
  - Evidence: Person-centred care planning involving people and relatives
  - Published: 2022-07-30
- Finding
  - Evidence: Safe medication administration with training and competency checks
  - Published: 2022-07-30
- Finding
  - Evidence: Sufficient staffing levels with no missed calls reported
  - Published: 2022-07-30
- Finding
  - Evidence: People felt safe with staff and risks were assessed and managed
  - Published: 2022-07-30

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-07-30
- Finding
  - Meeting people's communication needs
  - Published: 2022-07-30
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-07-30

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-07-30
- Finding
  - Preventing and controlling infection
  - Published: 2022-07-30
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-07-30
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-07-30
- Finding
  - Using medicines safely
  - Published: 2022-07-30
- Finding
  - Staffing and recruitment
  - Published: 2022-07-30

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff; Working in partnership with others
  - Published: 2022-07-30
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-07-30
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2022-07-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2185321202

HomeCare Compass is an independent guide and is not affiliated with the CQC.