# Head Office - Court Lodge Limited

*Operated by Court Lodge Limited.*

Head Office - Court Lodge Limited is a CQC-regulated home-care agency in Epsom.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 05/05/2022

## Practical info

- Postcode: KT18 7LL
- Registered manager: Martinez, Mary
- Local authority: Surrey
- Region: South East
- City: Epsom
- Last CQC check: 05/May/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Service is consistently managed and well-led, with leadership promoting high-quality, person-centred care
  - Published: 2022-05-05
- Finding
  - Evidence: Review of accident and incident records confirmed no further unreported notifiable incidents in the last six months
  - Published: 2022-05-05
- Finding
  - Evidence: Notifiable incidents have since been reported to CQC as required, resolving the previous Regulation 18 breach
  - Published: 2022-05-05
- Finding
  - Evidence: Registered manager submitted an action plan to CQC after the previous inspection addressing identified issues
  - Published: 2022-05-05

### well_led

- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care.
  - Published: 2022-05-05

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2156920693

HomeCare Compass is an independent guide and is not affiliated with the CQC.