# L & N Services Ltd t/a Bluebird Care (York)

*Operated by L&N Services Limited.*

L & N Services Ltd t/a Bluebird Care (York) is a CQC-regulated home-care agency in York.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/09/2019

## Practical info

- Postcode: YO30 5PQ
- Local authority: York
- Region: Yorkshire & Humberside
- City: York
- Last CQC check: 19/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Systems in place to prevent and minimise spread of infections
  - Published: 2022-11-19
- Finding
  - Evidence: Safe recruitment processes were in place
  - Published: 2022-11-19
- Finding
  - Evidence: People received reliable, person-centred support that promoted health and wellbeing
  - Published: 2022-11-19
- Finding
  - Evidence: Appropriate staffing levels with contingency plans for staff shortfalls
  - Published: 2022-11-19
- Finding
  - Evidence: People felt safe and staff were aware of how to safeguard people from abuse
  - Published: 2022-11-19

### safe

- Finding
  - Staffing and recruitment
  - Published: 2022-11-19
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-11-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-2022229649

HomeCare Compass is an independent guide and is not affiliated with the CQC.